International orders are estimated at 8 to 10 business days. This does not include any extra time that Customs may decide to hold a package. Please allow ample time when ordering if you need the product. We are not be responsible for time it take to get to their destination nor for the amount of time customs holds packages.
Refunds are only an option if package is returned within 10 business days. If the package returns to we will resend the item and only if the package does not get to it’s destination. We have tracking and are aware if a package does not get there. However once in transit and tracking is showing the correct delivery no charge backs will be accepted.